Frequently asked questions.

Where is the Sauna?

We are located Holmsted Himalyas , Holmsted Farm, Cuckfield, a hilltop location overlooking the ancient woodland of West Sussex.

APPOINTMENT ONLY

What shall I bring?

  • Shoe’s you don’t mind getting muddy!

  • 2 towels. One to sit on in the sauna and another to dry off with

  • Swimwear

  • Pool sliders/ flip flops

  • Water bottle (Beware metal ones get hot to touch in the Sauna)

  • A bag for taking wet swimwear home

  • Warm clothing and a robe if you have one

Is there anything I should do to prepare?

  • Come ready in your swimwear if you can. Changing space varies from pop-up to pop-up and won’t always be available. It’s all part of the wild experience!

  • Avoid a big meal up to 1.5 hours before your session

  • Remove jewellery before as it can get hot in the sauna!

  • It is not recommended to drink alcohol before or during your Sauna

  • Stay hydrated!

Clothes on or off?

There are certain bathing cultures that enjoy their saunas naked and others that insist on remaining covered up.

We welcome everyone to ‘free the nip’ should they wish but we do request that you are covered up from the waist down and respect the mix of cultures we hope to host.

Is there somewhere for me to change/ shower?

We embrace a rustic, outdoor experience so you'll be changing outdoors, just like you would at a beach—it's all part of the natural charm!

For cooling off, you can take a refreshing dip in our beautiful wild swimming pond, or use the cold outdoor shower beside the sauna.

Please note, there are no toilets on-site, so come prepared for a back-to-nature experience.

Who can use the Sauna?

Most individuals can use our saunas, but certain groups should consult a healthcare professional before use. These include pregnant women, individuals with cardiovascular conditions, those with specific medical conditions, elderly individuals, children, and individuals on medications.

Prioritising safety, we recommend seeking medical advice if you have any concerns about using the sauna.

You must also be over the age of 16 to enjoy SAUNA YOKU.

I am new to using a Sauna, What can I expect?

  • Heat and humidity: Saunas offer a hot and humid environment for relaxation

  • Sweating: You'll a certain level of sweating as your body eliminates toxins although we are all different!

  • Relaxation: Saunas promote muscle relaxation and stress relief. Ahhhhhhhh…

Time limits: Start with shorter sessions and gradually increase the duration. We recommend you try 5-15 minutes at a time, cooling off in between.

Post-sauna cooldown: Cool down gradually by moving to a cooler area, going for a dip or taking a cold shower.

If you have any specific concerns or questions, please email us before or speak to the member of staff on site.

Can I hire the Sauna privately?

Yes! You can book it privately for as long as you like at our pop-up visit the booking link on our website.

If no availability is showing email us because it’s likely we can add another slot just for you or extend the time.

Or have it delivered to you for private, corporate events and celebrations? Again please email or call us to enquire.

Please note the private hire is for the sauna only. We do share our site and swimming pond with campers and paddle boarders but you can still expect a serene experience.

Do you offer wild swimming?

Yes! Wild swimming is included in any booking over 50 minutes or we offer do swim only sessions on Friday morning subject to availability.

You swim at your own risk as there is no life guard. There is ladder access from a small jetty into the water. The maximum depth in the middle is 4m. You must be over 18.

I can’t make it anymore, can I have a refund?

As a new business with costs to cover to run the sauna we have carefully thought about our refund process and trust that you will respect this as part of your support.

Community bookings

72 hours notice is required for a full refund. Credits can be given if you give us at least 48 hours notice.
We regret that we can’t offer any refunds, credits or reschedule with less than 48 hours notice.

Private bookings

We need 7 full days notice for a full refund and 5 days notice for credits. We regret that we can’t give a refund or credits if it’s less than 5 days notice.

Events

Are non refundable or you can transfer or donate your ticket to someone else.

Please contact us directly via email and we can take a look at your situation.

I can’t see any availability for the day I want!

No worries! Email or call us and we will do our best to add another community or private slot for you if the demand is there.

What is the expiry on my block/ gift vouchers?

Please be aware our gift vouchers expire after 180 days.

Block savers need to be redeemed within 3 months.

Can I bring my Doggo?

At our current pop-up sadly not! It is a working farm the farmer does not allow them which we want to respect.